It was reported back in October that certain E-Pace crossovers may have left the factory without crucial software that could not be retrofitted. This prevented owners from using features like navigation and Apple CarPlay. JLW is offering customers a whopping $600 in options credit as compensation, with no fix planned. https://www.autoguide.com/auto-news/2019/01/stop-sale-issued-for-certain-2019-jaguar-e-paces.html