Mine only plays videos when in park - which is a safety thing. My drive is formatted in FAT32, not exFAT. Outside of that, have you verified that your car is on the latest software version?
Mine only plays videos when in park - which is a safety thing. My drive is formatted in FAT32, not exFAT. Outside of that, have you verified that your car is on the latest software version?After carefully reading the manual on portable media (i.e. USB stick) I formatted my USB stick with several short films in media type files that are supposed to be recognized (MP4, m4v, etc) but they don't appear in tthe queu. Music files like MP# appear, but none of the movie files. Am I doing something wrong? I formatted the stick in FAT which is supposed to work, and since the audio files appear the formatting must be correct, but why don't the video files appear?
I used an application called Rufus to format my 128GB drive to FAT32. The audio files on my drive are .wav and .mp3. My car plays both .mkv and .mp4 video files (when in park). It will not play them when in gear.I'm on a Mac and the only formatting options I have are FAT or exFAT so I chose FAT. But I also have Scheme options: Master Boot Record, GUID Partition Map and Apple Partition Map. I know nothing about formatting for the Jag. Which formatting option do you recommend. Also, as a reminder, I loaded the USB with MP3 music files which the media system sees and also mp4 movies which it didn't see so I figure my formatting must be ok since it is seeing the music, but maybe it needs a different formatting scheme to also see the movies?
Good luck! Here in Ohio, dealerships are still open - well, at least our service department is still open. Automotive repair is deemed "essential." Maybe you can call the service department and they may have more information. I've exhausted everything I know on the subject, but I, too, am new to the E-Pace, and this forum does not seem to have many members, or at least contributors. Jaguarforum.com doesn't either...Agreed that since the audio files play it's not a formatting problem. My software is up to date. I'll try my salesman, but the dealership is closed hence my seeking an answer online. Thanks.