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emission light

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We have a Jaguar e-pace 2019 year. In about July 2020 the emissions light came on (the little engine symbol on the dash)
It stayed on and we took it to the service department. After doing their thing and getting parts from overseas, twice!
it cleared.
Alas about two weeks ago the light came on again! The car is still in the service department, they got parts again that we were told would be $3000, but we argued about it being the second time and they offered to pay 80per cent
The new parts were installed and it was checked by a computer which showed a part was faulty, now they are in liason with Sydney trying to work out the problem
The car is a diesel, we live in the country so all our trips are longer than city or town trips
Has anyone else had this problem??
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