Common Problems with the Jaguar E-Pace - Jaguar E-Pace Forum
 
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post #1 of 5 (permalink) Old 06-12-2019, 12:53 PM Thread Starter
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Exclamation Common Problems with the Jaguar E-Pace

What problems have you been experiencing with the E-Pace? Here's what owners have been reporting so far:

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Engine Transmission Alert
"Hi
My Engine Transmission Alert came on a few days ago and hasn't gone off yet. I hear its sometimes due to an emissions issue. Therefore I:
Open and closed my gas cap...didn't work
Filled up tank...didn't work
Anyone else with this issue."


Engine Loses Power
"I am actually scared to drive my E-Pace. The engine loses power (both on the freeway and in the city) and no matter how hard I tried to accelerate, the engine would not go over 30-35 mph. This is frightening, especially when on a 5-lane freeway. Jaguar's response, "take it to the dealer, have them ride with you and see if you can replicate the problem." The dealer stated they already aware of the problem and Jaguar is testing a "software patch," so why would I risk my life trying to replicated a problem that they know exists? My E-Pace is literally parked and is only driven when a second vehicle is not available. A horrible vehicle!"

Other Issues
"Other issues: I found a loose bolt in the inner door pocket Apple CarPlay crashes ALOT Touch unlock on the outer door doesn't work all the item. Front 12V Power on the dash does not power off with the vehicle Trunk is really tiny - cannot fit 5 bags of groceries."
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post #2 of 5 (permalink) Old 07-03-2019, 03:07 AM
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surprised with the software issues

I'm glad that I'm not the only one who is experiencing issues.... and many at that. I have had a couple of software updates to now and still have issues even though they don't seem to be quite as annoying or frequent. However, I would like to show in a graph most of the issues that I have been dealing with! Here are the issues noted in the graph that represents the number of documented occurrences, there have been a few undocumented.
mp3, navigation, satellite radio, prox sensors, FOB, ambient, turn signal, backup, rattle, seat position, loss eng pwr, cruise, fuel smell, low coolant.
I really am not happy with the efforts put forth with the Jaguar team to resolve their software issues. I think they have dropped the ball on this and are going to lose many customers in the end!
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Last edited by eleif; 07-03-2019 at 03:11 AM.
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post #3 of 5 (permalink) Old 07-11-2019, 11:48 AM
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Let's see... I've had the car since March, 2019 and I've had quite a few problems - some more serious, and others that I can live with:

The Serious:
- Cracked heat shield (replaced)
- Unit that receives data signal not working (replaced)

The "I can live with":
- Upon acceleration, I hear something to the left rear of the vehicle, it almost sounds like something rolling (I'll check for random, lose bolts as one user mentioned above!)
- Unresponsive locking/unlocking - not resolved with software updates; I've had to dig my key out from the nether regions of my purse on several occasions
- InControl system response is sloooow - it seems like I select something and it takes forever to load

But I still love the car and would consider buying another in the future. I've had similar issues with other cars (Audi, Volvo) but what sets the current vehicle apart from the others is the dealership. They've been excellent to work with and repaired the first two issues as quickly as possible.
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post #4 of 5 (permalink) Old 07-19-2019, 07:18 AM
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Ack... "loose" not lose... :P
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post #5 of 5 (permalink) Old 07-19-2019, 07:43 PM Thread Starter
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How is everyone finding Jaguar's ability to handle these issues on a dealer level? Handled well, it can help dealing with these issues.
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